Privacy Policy

What Information We Collect

We only collect what we actually need to provide our services. Nothing more. The type of information depends on how you interact with us:

Information You Give Us Directly

When you reach out through our contact form or sign up for our services, you might share:

• Contact details: Your name, email address, phone number, and business address
• Business information: Company name, industry type, and basic operational details
• Financial data: If you're using our analysis services, we'll need access to relevant financial statements and records
• Communication content: Any messages, questions, or feedback you send our way

Information We Collect Automatically

Like most websites, ours gathers some technical information when you visit:

• Your IP address and general location data
• Browser type and device information
• Pages you visit and how long you spend on them
• Referral source (how you found us)

How We Use Your Information

We're not in the business of selling data or bombarding you with marketing emails. Here's what we actually do with your information:

• Provide our services: Conducting financial analysis, preparing reports, and responding to your inquiries
• Improve our website: Understanding which resources are helpful and which pages need work
• Communicate with you: Sending service updates, responding to questions, and occasionally sharing relevant educational content if you've opted in
• Legal compliance: Meeting our obligations under Australian law, including record-keeping requirements
• Security: Protecting against fraud and unauthorized access

We won't contact you with promotional material unless you've specifically asked us to. And even then, you can opt out anytime.

How We Protect Your Data

Financial information is sensitive. We get that. Here's how we keep it secure:

• All data transmission uses SSL encryption
• Access to client information is restricted to staff who need it for their work
• We use secure, password-protected systems with regular security updates
• Physical documents are stored in locked facilities
• Regular security audits and staff training on data protection

That said, no system is completely bulletproof. We do our absolute best, but we can't guarantee 100% security. If we detect any breach that affects your data, we'll notify you and the relevant authorities as required by Australian law.

Who We Share Information With

We don't sell your data. Period. But there are times when we need to share information with others:

Service Providers

We work with trusted third parties who help us run our business—think cloud storage providers, email services, and accounting software. These partners only get access to information they need to do their job, and they're bound by confidentiality agreements.

Legal Requirements

Sometimes the law requires us to disclose information. This might happen if we receive a valid court order, need to comply with Australian Taxation Office requests, or respond to other legal obligations. We'll only share what's legally required.

Business Transfers

If oravomievara is ever sold or merged with another company, your information might be transferred as part of that transaction. We'd notify you beforehand and make sure the new owner respects this privacy policy.

Your Rights Under Australian Law

The Privacy Act gives you several important rights. You can:

• Access your information: Request a copy of the personal data we hold about you
• Correct inaccuracies: Ask us to update information that's wrong or incomplete
• Request deletion: Ask us to delete your personal information (subject to legal record-keeping requirements)
• Withdraw consent: Opt out of marketing communications or withdraw permission for certain uses of your data
• Lodge a complaint: If you're unhappy with how we've handled your information, you can complain to us or to the Office of the Australian Information Commissioner

How Long We Keep Your Data

We don't keep information longer than necessary. But "necessary" varies depending on the type of data:

• Financial records: Australian tax law requires us to keep these for at least seven years
• Client contracts: We retain these for seven years after the relationship ends
• Marketing communications: Until you unsubscribe or we close that campaign
• Website analytics: Typically aggregated and anonymized after 26 months
• Contact form inquiries: Deleted within three years unless they lead to an ongoing business relationship

After these periods, we securely delete or anonymize your information so it can't be traced back to you.

International Data Transfers

Most of your data stays in Australia. However, some of our service providers (like cloud hosting companies) have servers overseas. When we do transfer data internationally, we ensure:

• The recipient country has privacy protections comparable to Australia's
• We have contracts in place requiring the same privacy standards we follow
• We comply with cross-border data flow provisions in the Privacy Act

If you have concerns about where your data is stored, let us know and we'll provide specific details about our current arrangements.

Children's Privacy

Our services are designed for businesses, not children. We don't knowingly collect information from anyone under 18. If we discover we've accidentally collected data from a minor, we'll delete it promptly.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

The "Last Updated" date at the top tells you when we last revised this document. We recommend checking back periodically, especially if you haven't visited in a while.